Technology Services International (TSI)
Policy measure

According to MBendi (2010), the company Technology Services International (TSI) was established in 1999 as a subsidiary of South Africa's electricity public utility Eskom Enterprises (Pty) Ltd. TSI provides multidisciplinary consultancy services in science, engineering and technology, focusing on the power sector and related industry. “TSI's mission is to increase shareholder value by providing world-class service to our customers in project and utility management, research, engineering and technology solutions. The company aims to be the foremost technology solutions provider to the developing world” (MBendi, 2010).


TSI's areas of competitive expertise include:

  • “Materials engineering support, including plant integrity assessments, remnant life assessments and corrosion assessments.

  • Mechanical engineering support, including power plant system design and optimisation, flow and computational fluid dynamics, fuels and combustion technologies, stress and vibration, metrology, and bulk solids handling.

  • Chemical sciences and engineering support, including chemical analyses, transformer oil management, applied chemistry, water management and power plant chemistry.

  • Electrical engineering support, including high voltage systems, insulation coordination, metering, rotating plant, motors, non-grid electrification, transformers, condition monitoring and control and instrumentation.

  • Environmental science and engineering, including air and rain quality studies, water, waste management, environmental accounting, externality studies, emissions control, climate change and environmental management systems.

  • End use electro-technology expertise, including energy auditing.

  • Civil design, quantity surveying and architecture, specifically in a power utility environment.

  • Technical Audit to investigate the integrity of industrial plant as well as root cause analyses.

  • Information management including the use of Internet based, knowledge based systems for data capture, training and diagnostic systems.

  • Project management for large scale engineering projects including plant construction, capital development management and contract management.

  • Integrated business improvement solutions with a focus on business improvement, quality assurance and documentation management.

  • Energy consulting, information and Demand Side Management services.

  • Utility management services.”

No identified challenges.

The significance of TSI’s services is reflected, for example, in “the development of an innovative lightning protection standard through the use of an on-board 5kA gapped arrester. During the early stages of the industry’s development, Eskom identified a very high failure rate due to lightning strikes among virtually all manufacturers’ models. Even though the EDs were in compliance with international standards for withstanding to power surges, impulse, noise and over-voltage for electronic equipment, there was a failure rate of up to 30%. TSI’s investigations showed that the cause for the failures was due to low-quality installations in the overhead reticulation.” (Iliev, 2005) As a solution, manufacturers had to integrate the TSI-developed lightning protection standard in their future designs. Consequently, lightning failure rates dropped substantially to insignificant levels.


Iliev, I., 2005. Resource-based Technology Innovation in South Africa: Pre-paid Metering Technology – Systemic Innovation in the South African Energy Sector. Employment-oriented Industry Studies. Cambridge: Cambridge University.